Method and System for Product Defect Identification from User Reviews

This invention introduces a text mining method and a corresponding system which can extract most influential product defects and their key attributes from user reviews.  This technology can help product manufacturers, customers, and regulators.

Patent Information:
For Information, Contact:
Li Chen
Licensing Associate
Virginia Tech Intellectual Properties, Inc.
(540) 443-9217
Xuan Zhang
Weiguo (patrick) Fan
Lijie Tang